We strive to bring every shopper a comfortable, reassuring and satisfying whole-process shopping experience, and we always put users’ shopping feelings and legitimate consumption experiences in the first place. If you are not fully satisfied with the style, texture, overall presentation or actual use effect of the items you have received, you can freely apply for a formal return service in accordance with our service specifications. We will try our best to coordinate all service links, communicate and solve possible problems, and process your return request smoothly and meticulously under all reasonable and compliant conditions. All returned items need to be strictly kept in completely unused, intact and original factory state, with full sets of matching accessories, complete outer packaging and attached labels intact, without any artificial damage, contamination or secondary use traces. Once our professional service team receives your returned goods and completes systematic inspection and verification, we will arrange the subsequent settlement and follow-up service procedure as practically soon as possible. We reserve the reasonable right to judge the final validity of all return applications completely according to the actual physical condition and integrity of the returned goods.
Return time: Within 30 days after receiving the items.
We will refund as soon as we see normal logistics.